Welcome
We are supportive, collaborative, quick-thinking and dedicated to delivering solutions that provide the support and services you need.
Working better together to create great places to work, grow and thrive.
Our data-driven, people-led insights are leading to better-informed, strategic decisions about how we manage, maintain and evolve the Government’s office portfolio. We have implemented digital tools to support greater transparency and improve the data we capture and manage, as well as the reporting we provide to you.
If you have taken Portfolio Services you will be supported by a dedicated client manager and have access to the GPA Client Portal, which provides valuable reporting information to keep you informed on the performance of your property portfolio.
As part of our Portfolio Services we provide quarterly and annual sustainability reports for your properties, including information on energy and water use as well as waste and recycling, including category of waste and disposal routes.
Visit our Customers page to access our Customer Service Portal and find out how we’re supporting your people to work happily and productively. From there you can also report a workplace services issue or share feedback through our Helpdesk service.
Latest news
Feethams House IT solution fully operational in just seven months
Feethams House in Darlington is being fitted out to become the temporary accommodation for the Darlington Economic Campus.
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Carly Ersser appointed Workplace Services Director
We've confirmed the appointment of Carly Ersser as our Workplace Services Director.
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Net Zero Programme: Looking beyond carbon emissions
The Net Zero Programme was established to focus on the Government’s drive towards a carbon neutral society. Here's a look at its progress.
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Rapid delivery to support public inquiries
We have extensive experience supporting public inquiries through the rapid sourcing, securing and adaptation of workspaces within existing government buildings and acquiring new ones.
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Consultation opens on proposals for former Manchester retail park
Manchester City Council and the Government Property Agency (GPA) have opened a joint consultation around emerging plans for the former retail site.
5/5Working better together
We develop effective, long-lasting solutions by identifying opportunities for innovation and implementing best practice across sustainability initiatives, asset and workplace data analysis, health and safety and workspace design and utilisation.
You can be confident that partnering with the GPA will support your buildings, estates, assets and people – and department – to perform better.
Consultancy Services
Our Consultancy Services provide you with expertise and specialist skills, in addition to, or independent from, existing service arrangements.
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Landlord Services
Our Landlord Services cover everything from managing leases to transactions and billings so you can focus on your core objectives.
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Property Services
We support you with services including space and site finding, property acquisitions, disposals, and project delivery.
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Property Technology Services
We design and deliver consistent, interoperable property technology to enable people to work efficiently and effectively across locations and workspaces, with services to support data-driven, people-led decisions.
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Workplace experience
We understand the link between the built environment and employee experience, behaviour and productivity. That's why we're leading the charge on modern ways of working across the Civil Service.
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Workplace Services
We design effective, long-lasting workplace solutions that place customer comfort, safety, community and support at the core.
8/8Our priorities for the year ahead
We are tasked with delivering one of the biggest workplace transformation programmes in the UK, creating a smaller, better, greener office estate to support the work of civil servants. Our business plan sets out our contribution to government missions, Civil Service reform and delivering value for money for the taxpayer, working in partnership with the rest of government.
Our Business Plan 2025/26 focuses on innovation, value and a stronger future people and partnerships. It’s building on the work done so far:
Innovation
The pursuit of innovation to unlock efficiencies across the estate - seeing how space can be better used, providing high-quality working environments for civil servants, and supporting the journey to Net Zero.
Continuous improvement
Continuous improvement remains high on the agenda, improving critical services such as property transactions and billing, enhancing technology, digital and data systems and embracing new ways of working.
Maximise value
Working closely with departmental partners and drawing on the expertise of supply chain partners to maximise value from a sustainable office estate. Driving transformation through Government Hubs and the Whitehall Campus, and delivering high quality workplaces for civil servants.
Stronger future
Building a stronger future as a high performing, collaborative and inclusive organisation, embedding new values and shaping the culture as we move towards a new target operating model.
Your property partner
We understand the huge changes and challenges the Civil Service is facing – from raising costs and the battle to attract talent to changing policy demands and the pressures to reduce carbon emissions. We are supportive, collaborative, quick-thinking and dedicated to delivering solutions that provide the support and services you need.
Insights
Our effective blend of public sector know-how and private sector expertise with commercial acumen means we have the necessary knowledge, skills and tools to enhance operational efficiency of estates, while improving talent retention and environmental practices.
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Delivering value for money and efficiencies
Our strategic objective of delivering value for money and efficiencies seeks to improve satisfaction with our service offer and provide best value through our commercial expertise.
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Accelerating to Net Zero
Our contribution to sustainability goes beyond reducing carbon emissions. Accelerating to Net Zero is one of our strategic objectives which ensures we continue to lead the drive to achieve carbon reductions across the government’s office estate.
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Kickstarting economic growth
Kickstarting growth across all nations and regions of the UK is one of our strategic objectives which will make a real difference to people and places.
4/6 Public Service Transformation
We are creating great places to work, facilitating smarter working, providing interoperability, improving productivity and pride, and prioritising talent attraction and retention.
5/6 Equity, diversity and inclusion
We aim to be an inclusive employer of choice in the public sector. An inclusive culture that represents the communities in which we operate, better serves the changing needs of our customers and clients, and makes us all feel proud to belong.
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