Our Departmental Partners
We are supportive, collaborative, quick-thinking and dedicated to delivering solutions that provide the support and services you need.
Working better together to create great places to work, grow and thrive.
Our data-driven, people-led insights are leading to better-informed, strategic decisions about how we manage, maintain and evolve the Government’s office portfolio. We have implemented digital tools to support greater transparency and improve the data we capture and manage, as well as the reporting we provide to you.
If you have taken Portfolio Services you will be supported by a dedicated client manager and have access to the GPA Client Portal, which provides valuable reporting information to keep you informed on the performance of your property portfolio.
As part of our Portfolio Services we provide quarterly and annual sustainability reports for your properties, including information on energy and water use as well as waste and recycling, including category of waste and disposal routes.
Visit our Customers page to access our Customer Service Portal and find out how we’re supporting your people to work happily and productively. From there you can also report a workplace services issue or share feedback through our Helpdesk service.
Latest news
Our updated Service Catalogue
We have completed a review of our Service Catalogue, ensuring that you have a clearer understanding of the services we offer.
Major project begins at Great British Energy HQ
The Government Property Agency (GPA) has reached an important milestone as it progresses plans to establish an office space for a new, publicly-owned energy company.
Historic office space secures accolade
Earlier this month, 22-26 Whitehall, a Government Hub managed by the GPA, received ‘Inclusive Environments Recognition’ from the Construction Industry Council (CIC) as it was commended for its accessibility.
Raising the standard: The GPA sets out new office design guidance
NEW guidelines have been published by the Government Property Agency (GPA) as it continues its mission to create smaller, better and greener offices.
‘Notable benefits for the government’: 2025/26 review of the Government Property Agency published
Fourteen government buildings were closed last year, contributing to £43.1 million in savings across the government estate in the past year.
A world-first in providing ‘exceptional workplace experiences’
Our Birmingham hub has become the first public sector building in the world to retain a coveted quality mark.
Civil servants exit another office space under £94m programme
The Plan for London has reached a significant milestone after the Civil Service completed its exit from another building in the capital.
Work underway on site of Manchester Digital Campus
Delivery of cutting-edge Civil Service Campus takes a step forward as remediation and preparation works begin.
Scaling sustainability: Transforming the Civil Service office estate for a net zero future
Ahead of UKREiiF 2026 Fallon Horan-Swords, Deputy Director of Workplace Project Delivery, reflects on the GPA’s net zero journey.
Our Services Catalogue
We develop effective, long-lasting solutions by identifying opportunities for innovation and implementing best practice across sustainability initiatives, asset and workplace data analysis, health and safety and workspace design and utilisation.
You can be confident that partnering with the GPA will support your buildings, estates, assets and people – and department – to perform better.
Landlord Services - service catalogue
This page details the specific services we can provide as part of our Landlord Services offering.
Landlord Services – service cataloguePortfolio Services - service catalogue
This page details the specific services we can provide as part of our Portfolio Services offering.
Portfolio Services – service catalogueWorkplace Services - service catalogue
This page details the specific services we can provide as part of our Workplace Services offering.
Workplace Services – service catalogueProperty Technology Services - service catalogue
This page details the specific services we can provide as part of our Property Technology Services offering.
Property Technology Services – service catalogueProperty Services - service catalogue
This page details the specific services we can provide as part of our Property Services offering.
Property Services – service catalogueProject Services - service catalogue
This page details the specific services we can provide as part of our Project Services offering.
Project Services – service catalogueConsultancy Services - service catalogue
This page details the specific services we can provide as part of our Consultancy Services offering.
Consultancy Services – service catalogueClient Management - service catalogue
This page details the specific services we can provide as part of our Client Management offering.
Client Management – service catalogueOur priorities for the year ahead
We are tasked with delivering one of the biggest workplace transformation programmes in the UK, creating a smaller, better, greener office estate to support the work of civil servants. Our business plan sets out our contribution to government missions, Civil Service reform and delivering value for money for the taxpayer, working in partnership with the rest of government.
Our Business Plan 2025/26 focuses on innovation, value and a stronger future people and partnerships. It’s building on the work done so far:
Innovation
The pursuit of innovation to unlock efficiencies across the estate - seeing how space can be better used, providing high-quality working environments for civil servants, and supporting the journey to Net Zero.
Continuous improvement
Continuous improvement remains high on the agenda, improving critical services such as property transactions and billing, enhancing technology, digital and data systems and embracing new ways of working.
Maximise value
Working closely with departmental partners and drawing on the expertise of supply chain partners to maximise value from a sustainable office estate. Driving transformation through Government Hubs and the Whitehall Campus, and delivering high quality workplaces for civil servants.
Stronger future
Building a stronger future as a high performing, collaborative and inclusive organisation, embedding new values and shaping the culture as we move towards a new target operating model.
Your property partner
We understand the huge changes and challenges the Civil Service is facing – from raising costs and the battle to attract talent to changing policy demands and the pressures to reduce carbon emissions. We are supportive, collaborative, quick-thinking and dedicated to delivering solutions that provide the support and services you need.
Insights
Our effective blend of public sector know-how and private sector expertise with commercial acumen means we have the necessary knowledge, skills and tools to enhance operational efficiency of estates, while improving talent retention and environmental practices.
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Delivering value for money and efficiencies
Our strategic objective of delivering value for money and efficiencies seeks to improve satisfaction with our service offer and provide best value through our commercial expertise.
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Accelerating to Net Zero
Our contribution to sustainability goes beyond reducing carbon emissions. Accelerating to Net Zero is one of our strategic objectives which ensures we continue to lead the drive to achieve carbon reductions across the government’s office estate.
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Kickstarting economic growth
Kickstarting growth across all nations and regions of the UK is one of our strategic objectives which will make a real difference to people and places.
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Public Service Transformation
We are creating great places to work, facilitating smarter working, providing interoperability, improving productivity and pride, and prioritising talent attraction and retention.
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Equity, diversity and inclusion
We aim to be an inclusive employer of choice in the public sector. An inclusive culture that represents the communities in which we operate, better serves the changing needs of our customers and clients, and makes us all feel proud to belong.
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