Support zones - The Government Property Agency

Arrival support zone

Arrival spaces provide a clear, welcoming and secure introduction to the building. They support access, orientation and visitor management, creating a positive first impression while enabling safe and efficient movement into the workplace.

This image shows an arrival support zone layout with typical furniture arrangements.

Arrival support spaces are:

Entrance lobby
Main reception
Pass office
Corridors and lobbies
Vertical circulation – lifts
Vertical circulation – stairs

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Local support zone

Local support spaces are distributed across floorplates to provide convenient access to everyday facilities. Located close to work settings, they support daily tasks and reduce unnecessary movement, helping teams work efficiently throughout the day.

This image shows a local support zone layout with typical furniture arrangements.

Local support spaces are:

Cloakroom
Refreshment hub
Refreshment point
Print hub
Recycling station

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Sanitary support zone

Sanitary spaces provide inclusive, accessible and well-located facilities that meet the needs of all users. They are designed to be easy to find, comfortable to use and consistent across the building; supporting dignity, wellbeing and ease of use.

This image shows a sanitary support zone layout with typical furniture arrangements.

Sanitary support spaces are:

Single-sex toilets
Toilet room
Ambulant toilet room
Accessible toilet room
Changing places toilet
Multi occupancy ritual washing space
Single occupancy ritual washing room
Shower room
Ambulant shower room
Accessible shower room
Drying room
Locker room
Vanity room

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Building support zone

Building wide support spaces accommodate shared services and operational functions that support the effective running of the workplace. These spaces are carefully planned to integrate with the wider building, enabling efficient management, maintenance and long term performance.

This image shows a building support zone layout with typical furniture arrangements.

Building support spaces are:

Tech bar
IT office
IT equipment room
Operational meeting room
Security control room
Mail room
FM office
FM store
Cleaner’s store
Central cleaner’s store
Storeroom
Refuse store
Dog spend
Cycle storage

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Continue exploring the core zones and support zones

Team home

The team home zone supports day-to-day desk-based activity, providing dedicated work settings that enable individuals to carry out routine tasks comfortably and effectively over longer periods.

Team home zone

Meeting

The meeting zone provides a flexible range of spaces that support collaboration, discussion and shared activity. It offers a choice of settings designed for both in-person and virtual working, enabling teams to come together away from the workstation, to work effectively and productively.

Meeting zone

Do not disturb

The do not disturb zone provides calm, controlled environments that support concentration, complex tasks and confidential activities. These spaces are designed to minimise distraction and offer greater control over lighting, acoustics and thermal comfort, to accommodate a wide range of users.

Do not disturb zone

Wellbeing

The wellbeing zone provides places to pause, reset and recharge during the working day. These spaces are designed to promote wellbeing and inclusivity; offering calm, welcoming environments that contribute to a positive, balanced workplace experience.

Wellbeing zone

Business events centre (BEC)

The BEC provides a dedicated, high-quality setting for meetings, events and engagement with external stakeholders. It offers a clear, welcoming and professional interface with the building, supporting collaboration, communication and public facing activity.

Business events centre